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Windows8 not starting or reinstalling

asked 2015-03-04 20:30:03 -0500

updated 2015-03-06 08:58:27 -0500

mether gravatar image

When I switch on my laptop (Dell XPS 12) it goes to the Dell screen and then sits there forever. I tried to reinstall using a recovery stick Dell sent me but that did the same thing. So to get data out of my hard drive, I installed Fedora on 10 GB of it. Now Fedora is working on the laptop. Dell sent me a recovery cd. But when I try to boot from the CD it goes to the black page with Dell logo or a black page with Windows logo and sits there forever.

Am I doing some bios setting wrong? Does anyone know what is going on or hoe to solve it?

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answered 2015-03-05 18:51:29 -0500

Just a guess, but sounds like the Master Boot Record (MBR) was damaged, causing the original issue, but the recovery disk/stick should have fixed that. Did you change your BIOS settings?

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answered 2015-03-10 23:50:27 -0500

Kanada gravatar image

Dell hides little validation tricks based on information gleaned from the hardware. They have to do this in order to maintain a contract with Microsoft that lets dell distribute installation media for the Windows Operating Systems. Don't forget that Microsoft would always prefer to fix a "broken" install rather then validate a new one and that will reflect in their programming.

That being said I recommend you try a "boot and nuke" method (google "boot and nuke" to see your options) going straight down to the MBR leaving the hard drive completely blank before trying to move on. If it where my head ache I would pop the cmos battery to truly reset the BIOS configuration and any information hidden with in as well. Then I would promptly forget installing Windows 8 on the same hard drive or even pc as any Linux distribution.

Why? Windows 8 uses the power management hard ware systems and hard disks in ways that directly conflict with those used by Linux or even Windows 7. All the hacks in the world can't turn the same bit to on and off at the same time. If one OS hibernates and then triggers the boot loader on wake up it always ends in tears.

Or if truly committed this seems like a well written walk through that helps produces a usable PC at the end. ---> This one here <--- Of course with the added bit of fully disabling hibernate and sleep in both OS's at the first chance and triple checking where your installing Grub2.

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There's a lot of things I don't like about that guide. GRUB developers don't recommend installing GRUB to a partition, for example, because it is too big for many cases and can be destructive. More importantly, it covers a hack to make a non-UEFI aware linux installation boot on a UEFI system - you don't need to do that with Fedora, because it supports UEFI.

Also, your warning about power management doesn't add up. Two operating systems trying to own the same system definitely would not work - in fact, it isn't possible. The only way to get a different OS to boot than the one you hibernated from is to pull the plug on the machine; not a good idea.

randomuser gravatar imagerandomuser ( 2015-03-12 01:18:28 -0500 )edit

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Asked: 2015-03-04 20:30:03 -0500

Seen: 116 times

Last updated: Mar 10 '15