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Why doesn't Bluetooth icon allow me to turn it on?

asked 2018-05-19 09:28:06 -0500

baloyne gravatar image

Hello everyone,

I'm fairly new to Fedora and Linux in general. This morning when I tried to turn on the bluetooth on my laptop (I have a Toshiba Satellite C-55a) via the settings in GNOME, the icon does nothing (constantly appearing "off") and tells me to plug in a bluetooth dongle to connect. I have been trying to Google the answer to this question since 0500 EST, but either I am not understanding the results to various forums or my problem is not similar to theirs.

Any help would be appreciated.

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Can you post the results of this command?: dmesg | grep -i bluetooth

Also: lsusb

This bug may be relevant if the chipset is AR3012 Bluetooth :

felthat gravatar imagefelthat ( 2018-05-19 21:46:40 -0500 )edit

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answered 2018-05-20 10:57:13 -0500

heliosstyx gravatar image

I had the same issue some times ago: try to turn on "Bluetooth" in the BIOS. Another reason could be, if you use dual-boot Windows/Linux the reason could also be, that "Bluetooth" is turned off in Windows and Linux overtake this state. I hope it's helpfully.

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Asked: 2018-05-19 09:28:06 -0500

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Last updated: May 20 '18