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Is this how new users are treated at ask fedora? [closed]

asked 2017-05-10 13:11:54 -0500

roblawrey gravatar image

updated 2017-05-11 05:08:00 -0500

hhlp gravatar image

I asked a question earlier on this site. The question was this: Is there a way to set preferences for updates in fedora 25? It was answered this way, and at the time, this was the only other answer or comment in the question. Here it is:

"What you are looking for is the default behavior in Fedora. Your update/package manager is called dnf, which is a powerful command line tool.

There is also yumex-dnf, a graphical application that can support you until you are familiar with dnf commands.

Best would be to start reading something about dnf.

command: man dnf
http://dnf.readthedocs.io/en/latest/c...
    https://fedoraproject.org/wiki/DNF?rd..      "

Nothing else, just that! Is that telling me to go read the docs and man page and figure it out for myself? Is that how new users should be helped or treated. If you go to that question, and look at it, you'll see it. Now, there has already been an answer by someone else. And I made a few choice comments to the individual in question, but in my humble opinion, that is not how you help anyone. Read the man page and docs and figure it out for yourself!!!!!!! Are you kidding me?

I'm going to do that! I'm going to go to those pages and try to figure it out. I won't be back for a week, probably Monday or Tuesday. When I return, I'll check both questions, and make a decision whether to stay with fedora 25, or bolt to Linux Mint or some other distribution so fast it will make your head spin. I'll wait to see if you think that's how new users should be treated!!!

Have a great week, and I'll see you Monday or Tuesday!!!!!

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Closed for the following reason question contains offensive or malicious remarks by sideburns
close date 2017-05-11 13:34:36.999264

Comments

6

Yes, it is standard to tell people to start off by reading the man page because very often, that will not only answer their current question, it will help them avoid future difficulties. Telling you to read the fine manual (often abbreviated as RTFM) doesn't mean that you can't come back and ask for more assistance if you don't understand the man page or it doesn't have what you need, it's just a way to point you to a good source of help.

sideburns gravatar imagesideburns ( 2017-05-10 13:47:33 -0500 )edit
2

Why did you delete the original question?

Even after insulting me as "the idiot", I provided another answer trying to assist you. Moreover, if you are not happy with the idiot's answer, just downvote it and wait for some nice people to provide a better answer...

florian gravatar imageflorian ( 2017-05-10 14:28:33 -0500 )edit
2

Please remember that everybody who offers you help is a volunteer, spending part of their Copious Free Time giving back to the community. Often, the best and fastest way to help is to show you where to find the answers for yourself instead of spelling every little step out for you. And, if your response is simply to complain that being asked to try to find out for yourself isn't acceptable, people will simply stop responding.

sideburns gravatar imagesideburns ( 2017-05-10 15:17:12 -0500 )edit
3

Judging by your temper, I assume you come from Windows. Linux, regardless of distro chosen will probably confuse you, so stick with Windows. florian attempted to help, and give direction, and you disparaged his intellect and good intentions. I personally hope you decide to bolt to any other distro, and see if you fair better. I doubt it.

SteveEbey73701 gravatar imageSteveEbey73701 ( 2017-05-10 18:19:54 -0500 )edit
2

We try to help as much as possible but, you have to do some work yourself. Some questions can be complicated or take time due to how everyone volunteers their time to help others. If someone directs you to something then just read it and learn it.

jlozadad gravatar imagejlozadad ( 2017-05-10 18:34:10 -0500 )edit

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answered 2017-05-11 13:37:19 -0500

genodeftest gravatar image

updated 2017-05-11 14:34:17 -0500

To sum up all the comments above:

  • Fedora is an open source project. You don't pay for it so don't expect a service hotline. If you want that service, you will have to pay for it. That's what RHEL (Red Hat Enterprise Linux) and many support companies such as Ubuntu are there for.
  • Most (or all?) people here are volunteers. Please treat them with respect, so they continue volunteering. Or, with wording of the golden rule: "One should treat others as one would like others to treat oneself."
  • With power comes responsibility. Free software as in Fedora empowers you to do stuff proprietary software won't let you do. Reading a man page before using a tool is just a small piece of responsibility, so why won't you read it?
  • You'll need dnf more often, so you'll need to read the manpage sooner or later anyway.
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Asked: 2017-05-10 13:11:54 -0500

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Last updated: May 11 '17