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Can't type: This site's hotkeys are overriding my keyboard layout

asked 2017-02-22 15:21:17 -0500

Andreas gravatar image

updated 2018-11-04 09:31:48 -0500

hhlp gravatar image

In my keyboard layout I use AltGr + U to make closing parentheses. When typing that here I get... a list item:

  • List item

Similar things happen when I try to do an opening square bracket ( AltGr + Ö ], which results in a quote:


Haven't experienced anything similar anywhere except for on Google Drive, which is also unworkable. Over there I can't type questionmarks. Now that I mention it, I can't do that here either -- I only get a message box asking me for the URL to an image.

Needless to say, this will make it impossible for me to use this site. If you don't have a way to configure hotkeys, don't have hotkeys.

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2 Answers

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answered 2017-09-12 19:22:50 -0500

ssieb gravatar image

The website can only work with what the browser gives it. Which browser are you using? Try a different one. Are you using this site on Fedora or a different operating system? Whatever input method you are using is apparently not handling keys entered in the textboxes.

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Thank you for your reply.

  1. Yes, that is true. 2. Google Chrome. 3. Not necessary since the defects are in this site's code, not the browser's. 4. On Windows mainly. 5. Correct me if I'm wrong – input methods do not handle keys entered in text boxes, they are an earlier layer. They are reasonably responsible for the events received by the text boxes.

This site has most likely decided to hardcore arbitrary interpretations of key combos = defective by design, in the same way a game is in which you cannot customize the controls. Unplayable unless you figure out the dev's keyboard layout.

Andreas gravatar imageAndreas ( 2017-09-13 00:03:56 -0500 )edit

I have never seen a website that allows you to modify the editor keystrokes. The site's code is not the problem. It's something with your operating system's input method and how the keystrokes get passed to the browser. If you can reproduce this issue with Firefox on Fedora, you would have a case. But given that no one else has complained about this, that's unlikely.

ssieb gravatar imagessieb ( 2017-09-13 13:43:59 -0500 )edit

@samuel-sieb Thanks for the info and the suggestion. I will try it out if given an opportunity, and update the question accordingly.

Andreas gravatar imageAndreas ( 2017-09-13 16:55:18 -0500 )edit

I think I understand what you mean now. You're saying that the input method should reasonably consume the appropriate keys/events, but fails to, which causes the hotkeys to trigger unexpectedly.

Andreas gravatar imageAndreas ( 2017-09-13 18:41:07 -0500 )edit

Right, the operating system should be taking those keystrokes and passing on the resulting character, but somehow the browser is seeing the raw keycodes. It's also possible that Chrome is reading the input the wrong way so it's getting raw codes instead of the processed ones.

To put it another way, there is no way you could expect the website to know what keyboard layout you are using and handle raw keycodes appropriately.

ssieb gravatar imagessieb ( 2017-09-13 19:16:32 -0500 )edit

answered 2017-09-12 18:34:59 -0500

sideburns gravatar image

I don't know how your keyboard is set up, but if all else fails you can type the characters into a text editor then copy and paste them here. There's a way to enter unicode characters directly, but it doesn't seem to work in the editor for answers, although it does for comments. Odd...

To enter a Unicode character directly, enter Ctrl-Shift-U, then the four digit hex code (leading zeros may be omitted) then Enter. You can find the list of codes in Wikipedia if you need it.

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Thank you for your reply. I am not looking for a solution. I have no intention of doing any kinds of inconvenient workarounds for something as trivial as text input ...on a site that's mainly about inputting text. I'm just going to avoid using the site. I merely posted the problem so that it would get fixed. If it doesn't get fixed (which seems to be the case), then I will continue to stay away. I'll be fine -- 99.999% of the web doesn't have these problems.

Andreas gravatar imageAndreas ( 2017-09-12 23:47:36 -0500 )edit

We don't control the code running the site; it runs on Askbot, and if you want to complain about the way it handles some keystrokes, take your complaint to them.

sideburns gravatar imagesideburns ( 2017-09-13 01:55:45 -0500 )edit

"Take your complaint to them" My interests lie with Ask Fedora, not Askbot. But, of course, I suppose that your view would be a convenient way to look at things for whoever runs Ask Fedora; Nothing has to do with Ask Fedora. If I close my eyes really hard it's almost as if this site doesn't even lose users because of Askbot's code, so what possible incentive could Ask Fedora have to report its problems to Askbot. All is well.

Andreas gravatar imageAndreas ( 2017-09-13 07:14:06 -0500 )edit

If there were large numbers of complaints, you can bet that the Fedora Project would be complaining to Askbot. As it is, you seem to be the only person affected, so it's best if you report the issue because only you can give them the information they need. Unless, of course, you're more interested in complaining than in getting it fixed.

sideburns gravatar imagesideburns ( 2017-09-13 12:43:02 -0500 )edit

I don't see the need to imply I'm "interested in complaining" just because I report bugs. It's not unheard of to let people know about software defects. If it weren't clear already, no, I'm not happy with how this works and I didn't make it up because I want to complain. The problem exists, and that's a fact. I'm not heavily invested in this site, hence I'm not motivated to go out of my way to look up some obscure bug tracker. The fact that you call bug reporting "complaining" tells me you've mistaken my lack of investment for something else. If no one else is invested either, then that's fine

Andreas gravatar imageAndreas ( 2017-09-13 16:14:54 -0500 )edit

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Asked: 2017-02-22 15:21:17 -0500

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Last updated: Sep 12 '17