gnome-software stops updating application install progress

asked 2017-02-12 00:54:09 -0500

dehvokahn gravatar image

updated 2017-08-06 15:23:15 -0500

This post has been edited.

Running Fedora 25 on my ASUS VivoPC (VM42) uname -r 4.9.6-200.fc25.x86_64


The "gnome-software" gui application installer (a wrapper for dnf?) will not install any software after a few successes.

In the default gui that comes with fedora 25 (still not entirely sure if this is gnome, wayland, or some combination?) there is the "activities" menu, and in the side panel in the activities menu, there is a "software" icon that launches gnome-software: GNOME Software Icon

When I first installed Fedora 25, this gnome-software gui application (wrapper for dnf?) worked great! I installed a few applications, everything was great.

Now, gnome-software will say it is installing, and then hang at either 5%, 75%, or 95% in the progress tracker. gnome-software then will act very slow, and trying to search for other software will be very sluggish.

The problem seems to be that gnome-software does not have a correct view of the rpmdb, given that dnf seems to show that any software install started by gnome-software completes correctly.

So the full problem: the gnome-software gui app no longer shows installed software or updates what it shows to the end user what has been installed on the system, and when attempting to install will hang the progress bar at either 5%, 75%, or 95%.

Expected / Desired results:

I would like to change settings or update the version of gnome-software, or be directed to fixing a bug in gnome-software so that:

  • gnome-software always shows correct progress for software installs
  • gnome-software always has correct read access to the rpmdb (through a wrapper, db corruption is bad)
  • gnome-software will either prompt for sudo access or install as the current user when instructed to install an application
  • gnome-software will in some way handle if an application was installed by dnf separately, and properly show the application installation status from the rpmdb (and/or dnf db if there is one, I'm new to dnf, but an old time expert with rpmdb and yum)

What I have done:

  • I have tested for running dnf processes while gnome-software is trying to install applications and "hangs" at an arbitrary percentage, and it seems the dnf processes will have ended by the time I get to the terminal.
  • I have tested trying to install an application with gnome-software that I have searched for, seeing it hang at the arbitrary percentage, and then restarting the computer, and the application is still listed in gnome-software as installing and stopped at the arbitrary percentage
  • I have tested trying to install an rpm by double clicking the rpm from nautilus (gnome file manager). This opens gnome-software, shows the rpm as installing, then the progress bar hangs at an arbitrary percentage again. When this happens I also then check for dnf processes, find none hung, and try restarting, and then verify that the rpm has indeed installed, but the gnome-software still shows the application as installing at the arbitrary percentage
  • searched online, a bunch

Please ask as many questions ...

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Could you try to use dnf install <full-path-to-rpm>/<your-rpm>.rpm on a terminal as root. If this command throws errors, please add those to your question.

thomaswood gravatar imagethomaswood ( 2017-02-12 04:32:08 -0500 )edit

Thank you I'll try this next time. It turns out that the GUI software installer actually did completely install Google Chrome, however the GUI software installer still says 75% installed.

dehvokahn gravatar imagedehvokahn ( 2017-02-14 10:37:40 -0500 )edit

Ok now the problem is branching out to other things, like the "Gnome Tweak Tool" is doing the same thing. I don't know what the name of that app is according to DNF/YUM, I am looking for it now to get that output

dehvokahn gravatar imagedehvokahn ( 2017-02-14 15:58:53 -0500 )edit

Ok it appears to be the "GNOME Software" having the problem only. I found the "Gnome Tweak Tool" using dnf search and installed it with no problem by "dnf install gnome-tweak-tool". I will update the question with these details

dehvokahn gravatar imagedehvokahn ( 2017-02-14 16:12:03 -0500 )edit

Why use Google Chrome when you have Chromium in the official Fedora repo. Install is as easy as: sudo dnf install chromium

florian gravatar imageflorian ( 2017-02-14 19:51:45 -0500 )edit