skype - cannot login to microsoft account

asked 2014-08-21 22:19:18 -0600

Walter White gravatar image

I have skype installed and can successfully authenticate with a regular skype account. However, when I attempt to authenticate with a microsoft account, I get a generic network error. I used wireshark to capture the traffic and I can see the DNS is resolving and a connection is made to ; however, it is over SSL and I cannot see what is going on there.

Since I can see the TCP/IP connection, I doubt it is a firewall issue, but more a certificate issue or some sort of SSL error. Is there something special I need to do on Linux to make Skype work with microsoft?

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Setup? All updates? Works fine here.

abadrinath gravatar imageabadrinath ( 2014-08-22 03:04:05 -0600 )edit

You're not struggling to connect over SSL are you? It is possible that your firewall is configured to allow port 80 (http) traffic, but is blocking https (port 443) traffic? I'm assuming, of course, that it's using standard web protocols to handle the log-on here, if it's not, then it might be the same problem but using different ports that are then blocked by your firewall.

cobra gravatar imagecobra ( 2014-08-22 03:15:58 -0600 )edit

Might want to try ssl on firefox or something (@cobra - would that help?).

abadrinath gravatar imageabadrinath ( 2014-08-22 03:21:29 -0600 )edit

If skype is using standard ports to do it's authentication, then yes - it should show where the problem lies. But I'm not sure what ports are in use, I don't actually have skype to check with, but fortunately the OP is using Wireshark, so can see which ports are being used.

cobra gravatar imagecobra ( 2014-08-22 03:39:45 -0600 )edit

Skype is using port 443 to connect to . As indicated above, I cannot see if the handshake fails or where the SSL goes wrong. My skype should be up-to-date. My DNS does appear to be resolving properly.

Walter White gravatar imageWalter White ( 2014-08-22 07:15:47 -0600 )edit