Logitech 9000 webcam not working in usb 3 port

asked 2013-12-24 19:40:16 -0600

Meditating Hamster gravatar image

Hi,

I can't seem to get my webcam to work in my USB 3 ports, it works in USB 2 but I was having issues with low fps and having tried tweaking all settings with the video4linux control panel I thought I'd try it in a USB 3 port.

When the webcam is plugged into the USB 3 port neither cheese or GUVCview will show any output from the camera.

It seems like Fedora 20 can see the hardware as it shows up within the Cheese settings (Device: UVC Camera 046d:0990)

An lsusb shows Bus 003 Device 002: ID 046d:0990 Logitech, Inc. QuickCam Pro 9000.

If I plug a memory stick into the usb 3 port it sees it fine and I can create folders etc..

Opening Cheese then looking at the messages log I can see

Dec 25 01:23:38 localhost kernel: [ 1534.600930] xhci_hcd 0000:03:00.0: ERROR: unexpected command completion code 0x11. Dec 25 01:23:38 localhost kernel: [ 1534.600936] usb 3-2: Not enough bandwidth for altsetting 10

My motherboard is a GA-H61MA-D2V, and I believe the USB3 chip is an Etron EJ168. I'm suspecting this is a driver issue and the USB3 is being treat as a USB1.0 given the bandwidth error above. I'm not sure where to go from here, so any advice would be very much appreciated :-) Thanks.

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Comments

Not that this will help. But I've had trouble connecting USB 2.0 devices in USB 3 slots with Fedora.

I would file a bug report and help them get this issue resolved.

hmaarrfk gravatar imagehmaarrfk ( 2013-12-24 23:02:56 -0600 )edit

Thanks hmaarrfk, I've tested this in Ubuntu and it has the same result so I suspect the issue is not distribution based and wouldn't be a specific Fedora 20 bug. Looking around I think this may be a kernel driver related issue or a firmware issue for the Eltron. I'll do more testing.

Meditating Hamster gravatar imageMeditating Hamster ( 2013-12-27 14:00:11 -0600 )edit