Computer will not boot after upgrade from 27 to 28

asked 2019-04-07 21:14:39 -0500

mausilveira
1 ●1 ●2 ●2

Hello, I am new in this group, and have a big problem. I Have been able to upgrade my fedora before, but now the upgrade from 27 to 28 failed. I did the following commands: sudo dnf upgrade --refresh sudo dnf install dnf-plugin-system-upgrade sudo dnf system-upgrade download --releasever=28 sudo dnf system-upgrade reboot

This last one was taking a long time and I could see the thousands of steps going, but I had to leave the room for a while, then when I came back 30 minutes or so later, my screen was black. The computer was not showing any activities, the keyboard was also dead. At this point, I could only power it off. Now when it boots, it just frozen after the post. I managed to press F2 to go to the BIOS, then when I exit, I got the boot manager, but any option I choose, it does not boot, just freezes. Is there any hopes to recover? I know I can press "e" to edit the line or "c" for command prompt, but not sure what to do.

I have typed the screen I have:

Fedora (5.0.5-100.fc28.x86_64) 28 (Workstation edition)

Fedora (4.18.19-100.fc27.x86_64) 27 (Workstation edition)

Fedora (0-rescue-143.... big number here) 25 (Workstation edition)

Use arrow keys to change your selection

Press "e" to edit the selected item, or "c" for a command prompt

Any help would be greatly appreciated.

Thank you,

Mau

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answered 2019-04-08 00:02:31 -0500

TheBigDuck
103 ●1 ●8 ●14

It's your video driver.

Boot into the oldest version you have (4.18.x) and reinstall the nvidia drivers to the latest and greatest.

I had this same exact issue, and the driver update solved it.

https://ask.fedoraproject.org/en/ques...

If you never installed the Nvidia drivers, then you need to go 'e' after boot and add 'nomodeset' at the end of the line. This gets you the "basic mode graphics".

Also, for future reference, mention the hardware config you have, so others with similar hardware can better assist you. My experiences with the Dell XPS 15 is the reason I got a Lenovo! ;-)

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answered 2019-04-09 00:07:40 -0500

mausilveira
1 ●1 ●2 ●2

Thank you for your answer BigDuck but unfortunately it did not resolve the issue. No matter what option I choose I got a complete black screen and my keyboard is frozen. The only available option is power it off.

The motherboard is an ASUS H81M-K with Intel Celeron G1830 @ 2.8GHZ and 8GB RAM. By pressing F2 during post I got the UEFI BIOS utility menu Ver 0304.

Using your information I tried to add the nomodeset parameter by pressing "e" and adding the command. I have added pictures here, since I cannot copy the data.

I also added the parameter under /etc/default/grub file and this made also no difference (see picture). To do this I boot using my old Fedora 25 USB and access the disks as root with no trouble, but it did not help.

I have a cluncky backup of my PLEX mediaserver, and all my media is safe on a separate disk. I could wipe everything and build it from scratch, but I would hate having to recreate all the profiles for my videos. Even though I still have them, I would love not to have to redo this, it is very time consuming, in case I cannot reconstruct my plex server with my crappy backup.

So what could be going wrong? Not sure it is a video issue, as the server freezes hard. Any other ideas, or am I applying your fix incorrectly? Please take a look in my pictures (4 pictures on my Shared read-only google drive link below) if you can and let me know what could be done?

https://drive.google.com/drive/folder...

Thank you again!

Mau

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