Can't mount my external hard drive.

asked 2017-03-12 22:54:21 -0500

Khine gravatar image

I can't mount my external hard drive. When I do it only show "Error mounting /dev/sdb1 at /run/media/Khine/Toshiba HDD: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sdb1" "/run/media/Khine/Toshiba HDD"' exited with non-zero exit status 13: $MFTMirr does not match $MFT (record 0). Failed to mount '/dev/sdb1': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details." Plz help me!! :)

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And, have you done what's recommended: In the first case run chkdsk /f on Windows then reboot into Windows twice.?

florian gravatar imageflorian ( 2017-03-13 01:36:50 -0500 )edit