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Running into problems install Sophos-av

asked 2017-02-04 12:53:54 -0500

ShaunB gravatar image

So I downloaded Sophos-av, began the install commands, SELinux program decided to jump in and halt my install just as I began to run the ".sav-protect.systemd.prestart.sh." command. This prevented me from moving any further. I was prompted to make a few changes if I wanted to continue as per SELinux options. Those didn't work, so I went ahead and deleted any files and downloads and tried to start all over again, however, once I got to the part were it asks me to define where I wanted to install Sophos-av to... [/opt/sophos-av]... I chose..." /downloads/sophos-av", and it told me that sophos-av already existed, and if I wanted to ignore existing, --ignore-existing-installation. I have no idea where the existing Sophos-av file could be, or even how to find it and get rid of it. I tried entering the suggested "--ignore-existing-installation" cmd and it told me it basically didn't understand what it was I was trying to do. I'm at a loss at how to solve this problem I've been trying to work on for the past day and half. Any suggestions and help is much appreciated. As a note, I attempted to install sophos-av using a few different directories such as , "/opt/sophos-av", "/downloads/sophos-av", etc... and kept getting the same, "already exists". perhaps I didn't type out the proper commands. Either way, I have no idea on how to find said "sophos-av".

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In a nutshell, I want to find any existing "Sophos-av" files and remove them so that I can move forward in installing Sophos, unless someone else has a better suggestion

ShaunB gravatar imageShaunB ( 2017-02-04 12:56:37 -0500 )edit

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answered 2017-02-05 01:13:07 -0500

sideburns gravatar image

That's not a command, it's an option for the install program, specified on the command line. Assuming that the install program is named sav-protect.systemd.prestart.sh you would use the command line sav-protect.systemd.prestart.sh --ignore-existing-installation to have it overwrite your existing installation.

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I will try that out. Thank you. I'll let you know how it all turned out!

ShaunB gravatar imageShaunB ( 2017-02-06 15:47:09 -0500 )edit

It worked! I had to back track to the installer by typing cd sophos-avfrom there I was able to type sudo sh install.sh --ignore-existing-installation, and that let me continue to finish. Thank you very much for your help!!

ShaunB gravatar imageShaunB ( 2017-02-06 19:02:42 -0500 )edit
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answered 2017-02-04 13:00:36 -0500

masteroman gravatar image

Basically installer is just asking you to specify path for installation, default is /opt/sophos-av and you selected downloads/sophos-av. Since you already have that file in your downloads folder that may be the issue.

Just leave it out with default path specified and let it overwrite existing installation.

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How do I allow it to overwrite existing installation? It suggested that if I wanted to overwrite it to type... "--ignore-existing-installation" (minus the quotations), so I entered the command, --ignore-existing-installation just as it told me to, and it didn't recognize my command. Is there another way I should be typing this out?

ShaunB gravatar imageShaunB ( 2017-02-04 20:02:47 -0500 )edit

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Asked: 2017-02-04 12:53:54 -0500

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Last updated: Feb 05 '17