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Hi man I har searched a few in the internet about it there is alot of post that is talking about it has relation with fast boot in windows 10 and look likes you need disable it.

I leave links where you can read the same issue and how you can disable fast boot. I hope this help you.

https://unix.stackexchange.com/questions/247184/unable-to-shutdown-windows-after-installing-grub

https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html